Iomega Ditto Max drive not reading cartridge

Iomega Ditto Max drive not reading cartridge

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Posted by kbreitman on October 25, 2001 at 13:52:53:

I have files from my old computer that are stored on a Verbatim Ditto Max 3 GB cartridge. I bought an Iomega 10 GB External Ditto Max Tape Drive. When I tried to read the cartridge, it gave me an error message "Tape drive reports no tape in drive. Error 5002." Eventhough, I inserted the cartridge into the drive. The cartridge has not been used for a couple of years. Does it need to be cleaned or despooled? If so, how do I go about doing that? I would appreciate any help. Thank you.

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