Re: Agfa Snapscan 1212p and other discontinued scanners

Re: Agfa Snapscan 1212p and other discontinued scanners


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Posted by arturo quintana on March 10, 2002 at 12:33:59:

In Reply to: Agfa Snapscan 1212p and other discontinued scanners posted by to de bruin on December 11, 2001 at 08:39:48:

: I have posted this message on the Agfa feedback forum, please, as many people as possible do the same, the same message or your own. Hammer them with complaints!!!!

: **Message to Agfa***************
: Dear Sir/Madam,

: I'm having trouble installing my Agfa Snapscan 1212p on Windows XP. I have searched relentlesly and have found a press release stating Agfa will not be updating the driver to run in XP. I find this disgraceful. Surely you didn't expect all the people upgrading to camly accept that they will now need to buy a new scanner. I haven't even had this scanner for 4 months and now it is useless.

: If this is the behaviour of Agfa, that it can't even be bothered to supply reasonable product support, I am very dissapointed in it. If some solution is not supplied I will never buy an Agfa product again because I know you, as a company, can not be bothered to supply reasonable product support and I will make this point to as many people as I can. I really don't understand how a compnay of this size can get away with this attrocity.

: I'm sure you'll have had plenty of emails regarding this problem and will receive plenty more.

: Thankyou for your time, if this message doesn't have anything to do with your department please forward it to the relevant party.

: Name
: email.

: *******please do this, they may then be bothered to do somethign about it.**************




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