Re: Agfa Snapscan 1212p and other discontinued scanners

Re: Agfa Snapscan 1212p and other discontinued scanners
Re: Agfa Snapscan 1212p and other discontinued scanners

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Posted by arturo quintana on March 10, 2002 at 12:33:59:
In Reply to: Agfa Snapscan 1212p and other discontinued scanners posted by to de bruin on December 11, 2001 at 08:39:48:
: I have posted this message on the Agfa feedback forum, please, as many people as possible do the same, the same message or your own. Hammer them with complaints!!!!
: **Message to Agfa***************
: Dear Sir/Madam,
: I'm having trouble installing my Agfa Snapscan 1212p on Windows XP. I have searched relentlesly and have found a press release stating Agfa will not be updating the driver to run in XP. I find this disgraceful. Surely you didn't expect all the people upgrading to camly accept that they will now need to buy a new scanner. I haven't even had this scanner for 4 months and now it is useless.
: If this is the behaviour of Agfa, that it can't even be bothered to supply reasonable product support, I am very dissapointed in it. If some solution is not supplied I will never buy an Agfa product again because I know you, as a company, can not be bothered to supply reasonable product support and I will make this point to as many people as I can. I really don't understand how a compnay of this size can get away with this attrocity.
: I'm sure you'll have had plenty of emails regarding this problem and will receive plenty more.
: Thankyou for your time, if this message doesn't have anything to do with your department please forward it to the relevant party.
: Name
: email.
: *******please do this, they may then be bothered to do somethign about it.**************

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: : I have posted this message on the Agfa feedback forum, please, as many people as possible do the same, the same message or your own. Hammer them with complaints!!!! : : **Message to Agfa*************** : : Dear Sir/Madam, : : I'm having trouble installing my Agfa Snapscan 1212p on Windows XP. I have searched relentlesly and have found a press release stating Agfa will not be updating the driver to run in XP. I find this disgraceful. Surely you didn't expect all the people upgrading to camly accept that they will now need to buy a new scanner. I haven't even had this scanner for 4 months and now it is useless. : : If this is the behaviour of Agfa, that it can't even be bothered to supply reasonable product support, I am very dissapointed in it. If some solution is not supplied I will never buy an Agfa product again because I know you, as a company, can not be bothered to supply reasonable product support and I will make this point to as many people as I can. I really don't understand how a compnay of this size can get away with this attrocity. : : I'm sure you'll have had plenty of emails regarding this problem and will receive plenty more. : : Thankyou for your time, if this message doesn't have anything to do with your department please forward it to the relevant party. : : Name : : email. : : *******please do this, they may then be bothered to do somethign about it.**************
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