Agfa Snapscan 1212p and other discontinued scanners

Agfa Snapscan 1212p and other discontinued scanners

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Posted by to de bruin on December 11, 2001 at 08:39:48:

I have posted this message on the Agfa feedback forum, please, as many people as possible do the same, the same message or your own. Hammer them with complaints!!!!

**Message to Agfa***************
Dear Sir/Madam,

I'm having trouble installing my Agfa Snapscan 1212p on Windows XP. I have searched relentlesly and have found a press release stating Agfa will not be updating the driver to run in XP. I find this disgraceful. Surely you didn't expect all the people upgrading to camly accept that they will now need to buy a new scanner. I haven't even had this scanner for 4 months and now it is useless.

If this is the behaviour of Agfa, that it can't even be bothered to supply reasonable product support, I am very dissapointed in it. If some solution is not supplied I will never buy an Agfa product again because I know you, as a company, can not be bothered to supply reasonable product support and I will make this point to as many people as I can. I really don't understand how a compnay of this size can get away with this attrocity.

I'm sure you'll have had plenty of emails regarding this problem and will receive plenty more.

Thankyou for your time, if this message doesn't have anything to do with your department please forward it to the relevant party.


*******please do this, they may then be bothered to do somethign about it.**************

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