HP 5370C under Windows XP won't access transparency scanner

HP 5370C under Windows XP won't access transparency scanner

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Posted by TrogL on November 26, 2001 at 11:43:24:

A friend of mine has an existing HP 5370C that was working fine. When he upgraded to Windows XP he has been unable to get the transparency adaptor to work correctly. From what he tells me, XP recognizes the scanner just fine, as per documentation, but gives only a generic scanner interface, without the extra features.

I found a hint that it doesn't work correctly using HP's SCANJET software and you had to use other software, but no hint as to what.

Anybody else seen this?

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