Re: HP ScanJet 4100C Quit Working

Re: HP ScanJet 4100C Quit Working

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Posted by pentti harju on October 27, 2001 at 09:41:25:

In Reply to: HP ScanJet 4100C Quit Working posted by Hutch on October 20, 2001 at 16:48:37:

: I have Windows ME. My 4100c will copy but not scan. In the Device Manager the scanner is listed under "Imaging Device." It is working properly and has the latest drivers.

: Also in the Device Manager the USB Controllers are listed and have the latest drivers.

: When I select the folder Scanners & Cameras in the Control Panel and select properties for the scanner it has a troubleshooting tab. My scanner fails the troubleshooting test. On the General Tab it list "On Port: \\.\USBscan0." Also on the General Tabl it list "Status: Device Ready."

: I ordered the latest software CD from HP.

: Any suggestions as to how to troubleshoot this problem?

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