Re: HP Scanjet2100c

Re: HP Scanjet2100c


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Posted by vivian on July 22, 2001 at 12:34:22:

In Reply to: Re: HP Scanjet2100c posted by Johnny Moore on May 30, 2001 at 11:45:26:

: Is it possible to set the USB to its own IRQ: : First, i cant find these drivers at all and nobody else can. I baught this scanner off ebay and there are no drivers for it an di cant get the damn thing to work without it. I think i got jipped. the files that i need are hpsjrreg.exe scsimap.sys hpsjvxd.vxd scisscan.sys hpsjusd.dll hspjvxd.exe Please please if any one you guys have the drivers plz e-mail them to me. (i doubt anybody does but its worth a shot)

: : -------------------------------------
: : Hello, I have the same problem with Windows ME. The fix HP have on there site doesn't work. I called HP and see what they respond to me....

: : Hello Luc,

: : Thanks for your e-mail.

: : According to your email Hewlett-Packard does not currently offer E-MAIL
: : technical support for your ScanJet 5100C, we do have many resources
: : designed to help you answer your question.

: : SOFTWARE:
: : * For the latest versions of HP Scanning Software call HP Distribution
: : at 661-257-5565.

: : * HP PrecisionScan scanning software ver 1.0 is available for download
: : at http://www.hp.com/go/support.
: : Follow the path in the Products box.

: : WEB SUPPORT:
: : The HP Customer Care web site provides you with access to a variety of
: : support tools and product information to help solve a problem or
: : enhance product usage.

: : * For product information and scanning tips:
: : http://www.scanjet.hp.com

: : * For accessories, and software updates for Microsoft Windows 95, 98
: : or NT 4.0 operating systems:
: : http://www.scanjet.hp.com and click on Update Your Scanner

: : * For electronic product registration:
: : http://www.hp.com/info/reg

: : PHONE SUPPORT:
: : To speak directly to a Hewlett-Packard support technician, call our HP
: : Customer Care Center. HP Customer Care Centers provide you with
: : technical phone support from agents trained to assist you with set-up,
: : configuration, and troubleshooting of HP products. HP Customer Care
: : Centers can qualify issues on HP products and, if necessary, initiate
: : the appropriate service procedures.

: : For USA and Canada:

: : The ScanJet 5100c comes with a full 1-year hardware warranty using the
: : Express Exchange program. The phone support numbers vary as shown
: : below.

: : For support issues within the first 1 year, call 208-323-2551
: : 6:00 a.m. to 10:00 p.m., MST, Monday through Friday
: : 9:00 a.m. to 4:00 p.m. MST, Saturday

: : After 1 year, call:
: : * 900-555-1500 - $2.50 per minute up to a maximum of $25.00 billed to
: : your long distance company

: : -or-

: : * 800-999-1148 - $25.00 flat fee billed to a credit card

: : 6:00 a.m. to 10:00 p.m., MST, Monday through Friday
: : 9:00 a.m. to 4:00 p.m., MST, Saturday

: : For all other countries:
: : The appropriate support number can be found at:
: : http://www.hp.com/cpso-support/guide/psd/cscinfo.html

: : We hope this information is helpful.


: : If you need further assistance, please use the reply feature to include
: : all previous correspondence because we have several technicians
: : answering messages. For additional technical information,
: : troubleshooting information and software updates, please visit our
: : HP Customer Care web site at http://www.hp.com/support/scanjets.

: : Thank you,
: : HP Customer Solutions Team

: :
: : NOTE: Our advice is strictly limited to the question(s) asked and is
: : based on the information provided to us. Problems and solutions may
: : depend on the nature of your system environment and various other
: : parameters that are unknown to HP; therefore, HP cannot assume any
: : responsibility or liability. Please be advised that technical
: : information changes as new data becomes available, therefore, HP
: : recommends that you check back at our Customer Care web site located at
: : http://www.hp.com/go/support regularly for possible updates. HP shall
: : not be liable for any direct, indirect, special, incidental or
: : consequential damages in connection with the use of this information.

:
: :
: : Original message follows:
: : -------------------------

: : Webform_Submit_Time : Wed Apr 25 03:56:28 UTC 2001
: : month : jul [107]
: : day : 01 [24]
: : year : 1998 [16]
: : serial_number : zzzzzzzzzz
: : operating_system : Microsoft Windows ME [60]
: : scanning_software : that included with the CD
: : scanner_connection : parallel cable [15]
: : first_name : Luc
: : last_name : Cormier

: : Country : canada [CA]
: : Template : NEW_SJ5000 [349]
: : Product_Name : HP ScanJet 5100C Scanner
: : Webform_URL : /cgi-bin/index.cgi?Template=NEW_SJ5000
: : Language : English [en]

: : problem_description : The HP PrecisionScan Update for the 5100C Series
: : ScanJet Scanner(American English)

:
: : Download Part 1/1 sj585en.exe (429.5 Kb)

: : DOESN'T WORK. Just try it yourself !
: : And I'm not the only one. Go and check this forum:
: : http://www.driverforum.com/scanner2/




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