Re: Artec Scanrom 4E and Windows XP Incompatibility

Re: Artec Scanrom 4E and Windows XP Incompatibility

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Posted by Rene on August 12, 2002 at 16:30:03:

In Reply to: Artec Scanrom 4E and Windows XP Incompatibility posted by Paul Perkins on July 15, 2002 at 03:28:02:

I've just received this e-mail from artecusa:

We regret to inform you that the scanner you have does not have an updated driver for Windows 2000 and XP, and according to our head office, the subject scanner will not have any further development on the 2000 and XP driver due to limited resources and many scanners having out dated components. Therefore, we will not be able to provide any type of technical support on the scanner in usage under the Windows 2000 and XP environment.

We are offering a trade in promotion (for US and Canada customers only) which you can request information from us by e-mail or call in at phone number: 714-854-7750.

Sorry for all the incovenience

Best regards

Artec USA

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