Re: ScanJet 3300C won't work in Windows ME

Re: ScanJet 3300C won't work in Windows ME


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Posted by Rob on June 04, 2001 at 21:08:49:

In Reply to: ScanJet 3300C won't work in Windows ME posted by David Herschberg on March 15, 2001 at 22:46:57:

Here's what I did:

In the Device Manager -> Universal serial bus controllers ->USB Root Hub ->properties :On the power tab I could see the HP Scanjet 3300c's power required 48 mA
When I tried to install the drivers from the CD I got an error message stating that the program could'nt open the USB port.
The driver I downloaded from the HP also resulted in an error

The trick that worked for me is I simply deleted the 'USB Root Hub' in the Device Manager and restarted WinME.
Windows found the 'USB Root Hub' AND the Scanjet, installed the software instantly and the scanner works like it
did in Win98. :-)

Rob

: My HP ScanJet 3300C doesn't work with Windows ME, they have sent me the new drivers for ME and after I loaded it, it still will not work. I have loaded it into a Windows 98 and it works fine. Called HP and they told me to run it thru Imaging in WindowsME, and it still doesn't work, does anyone have a solution to this problem, please send me an answer. I really would appreciate it





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