Re: HP Scanjet2100c

Re: HP Scanjet2100c

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Posted by Johnny Moore on May 30, 2001 at 11:45:26:

In Reply to: Re: HP Scanjet 5100c is useless? posted by Luc Cormier on April 25, 2001 at 08:55:03:

Is it possible to set the USB to its own IRQ: : First, i cant find these drivers at all and nobody else can. I baught this scanner off ebay and there are no drivers for it an di cant get the damn thing to work without it. I think i got jipped. the files that i need are hpsjrreg.exe scsimap.sys hpsjvxd.vxd scisscan.sys hpsjusd.dll hspjvxd.exe Please please if any one you guys have the drivers plz e-mail them to me. (i doubt anybody does but its worth a shot)

: -------------------------------------
: Hello, I have the same problem with Windows ME. The fix HP have on there site doesn't work. I called HP and see what they respond to me....

: Hello Luc,

: Thanks for your e-mail.

: According to your email Hewlett-Packard does not currently offer E-MAIL
: technical support for your ScanJet 5100C, we do have many resources
: designed to help you answer your question.

: * For the latest versions of HP Scanning Software call HP Distribution
: at 661-257-5565.

: * HP PrecisionScan scanning software ver 1.0 is available for download
: at
: Follow the path in the Products box.

: The HP Customer Care web site provides you with access to a variety of
: support tools and product information to help solve a problem or
: enhance product usage.

: * For product information and scanning tips:

: * For accessories, and software updates for Microsoft Windows 95, 98
: or NT 4.0 operating systems:
: and click on Update Your Scanner

: * For electronic product registration:

: To speak directly to a Hewlett-Packard support technician, call our HP
: Customer Care Center. HP Customer Care Centers provide you with
: technical phone support from agents trained to assist you with set-up,
: configuration, and troubleshooting of HP products. HP Customer Care
: Centers can qualify issues on HP products and, if necessary, initiate
: the appropriate service procedures.

: For USA and Canada:

: The ScanJet 5100c comes with a full 1-year hardware warranty using the
: Express Exchange program. The phone support numbers vary as shown
: below.

: For support issues within the first 1 year, call 208-323-2551
: 6:00 a.m. to 10:00 p.m., MST, Monday through Friday
: 9:00 a.m. to 4:00 p.m. MST, Saturday

: After 1 year, call:
: * 900-555-1500 - $2.50 per minute up to a maximum of $25.00 billed to
: your long distance company

: -or-

: * 800-999-1148 - $25.00 flat fee billed to a credit card

: 6:00 a.m. to 10:00 p.m., MST, Monday through Friday
: 9:00 a.m. to 4:00 p.m., MST, Saturday

: For all other countries:
: The appropriate support number can be found at:

: We hope this information is helpful.

: If you need further assistance, please use the reply feature to include
: all previous correspondence because we have several technicians
: answering messages. For additional technical information,
: troubleshooting information and software updates, please visit our
: HP Customer Care web site at

: Thank you,
: HP Customer Solutions Team

: NOTE: Our advice is strictly limited to the question(s) asked and is
: based on the information provided to us. Problems and solutions may
: depend on the nature of your system environment and various other
: parameters that are unknown to HP; therefore, HP cannot assume any
: responsibility or liability. Please be advised that technical
: information changes as new data becomes available, therefore, HP
: recommends that you check back at our Customer Care web site located at
: regularly for possible updates. HP shall
: not be liable for any direct, indirect, special, incidental or
: consequential damages in connection with the use of this information.

: Original message follows:
: -------------------------

: Webform_Submit_Time : Wed Apr 25 03:56:28 UTC 2001
: month : jul [107]
: day : 01 [24]
: year : 1998 [16]
: serial_number : zzzzzzzzzz
: operating_system : Microsoft Windows ME [60]
: scanning_software : that included with the CD
: scanner_connection : parallel cable [15]
: first_name : Luc
: last_name : Cormier

: Country : canada [CA]
: Template : NEW_SJ5000 [349]
: Product_Name : HP ScanJet 5100C Scanner
: Webform_URL : /cgi-bin/index.cgi?Template=NEW_SJ5000
: Language : English [en]

: problem_description : The HP PrecisionScan Update for the 5100C Series
: ScanJet Scanner(American English)

: Download Part 1/1 sj585en.exe (429.5 Kb)

: DOESN'T WORK. Just try it yourself !
: And I'm not the only one. Go and check this forum:

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