HP scanjet 3300c and Paint Shop Pro 7

HP scanjet 3300c and Paint Shop Pro 7


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Posted by Philip in Australia on January 30, 2002 at 03:41:47:

Hi,

can anyone help with an 'incompatibility here. I have installed very latest software/drivrs from HP web page for this scanner (sj650en.exe) and basically it works ok (I use win2000 pro). BUT........in the 'send scan to' feature it will not 'recognise Paint Shop Pro as a destination for a scan, and this is despite PSP{ being a 'supported application' for this scanner.

Also, when I try to 'aquire' or 'contact' the scanner via the PSP software, I just get an error message and immediately have to shut the programme down.

naturally, having just spent $200 on the software, I'd really like it to work with the scanner.

As you might expect, I have been through all of the 'help' (some help!!!) pages of HP and JASC with no joy and when I emailed both they each say that this is the other's problem. How utterly predictable.

Any help gratefully accepted.

cheers

Philip


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