Re: UMAX 2100U and Win2000 Pro

Re: UMAX 2100U and Win2000 Pro

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Posted by David on January 21, 2002 at 13:46:08:

In Reply to: Re: UMAX 2100U and Win2000 Pro posted by Dean on January 10, 2002 at 16:27:38:

I'm going through it with trying to get my 2200U to work on WinXP.
I have just downloaded vistascan 3.53U as suggested. I tried to clean all the older vistascan installs of my disk but it's all over the polace like a rash and some won't aloow itself to be uninstalled. Not deterred, I tried to then install vistascan 3.53U. It was going fine then and error was genrated and a "report sent to Microsoft! You know, I have a feeling that making a regukar scanner work on XP shouldn't be this difficult. Also, Umax is not being all they could be in the area of support from the sounds of others comments. Sorry to say it's somewhat my experience of dealing with them too. All that said - if anyone could lead me on the poath of a solution, I'd be so very grateful. Thanks

: I just downloaded the vscan37.exe file, unzipped, installed and lo and behold have my scanner back.

: Hope this helps someone.....Dean

: : : Please help.

: : : I can not get my UMAX 2100U scanner to work with Win2000 Professional. The UMAX support site is absolutely useless. It says something about them hoping to support Win200 by Feb 2000, its now Sept 2001 !

: : : thanx, David

: : David, and all the other thousands of people having a problem with this:

: : 1) detatch the scanner and uninstall all UMAX suplied software and drivers for it that you've tried
: : 2) reboot
: : 3) get vistascan 3.53U (you can get it at UMAX' website)
: : 4) get the vistascan 3.55 updater (you can get it at UMAX' website)
: : 5) install vistascan 3.53U
: : 6) reboot
: : 7) install the updater
: : 8) reboot
: : 9) move the file PV8630.sys from \winnt\system32 where the idiots at UMAX have it to \winnt\system where it needs to be
: : 10) turn on your scanner, and plug the USB cable into your computer
: : 11) re-install all the UMAX-supplied software you want to use -- if you're using their CD, make sure you do a custom install and de-select driver installation!
: : 12) reboot

: : Your scanner should work as advertised. Mine does! After three days of screwing around with it, it finally works! WooHoo!

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