Re: unable to install Acer 310P Scanner on new Windows 2000 system

Re: unable to install Acer 310P Scanner on new Windows 2000 system

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Posted by ben on November 09, 2001 at 11:48:08:

In Reply to: Re: unable to install Acer 310P Scanner on new Windows 2000 system posted by Brad on October 27, 2001 at 22:30:06:

: : I am unable to install my Acer Prisma 310P scanner on my new Windows 2000 system.

: : Upon installing Mirascan342p, downloaded off your site, a "Scanners and Cameras Properties" box appears that says "The following scanners or cameras are installed:" with an empty box below that. I then clicked the Add button, and the Scanner and camera installation installation wizard appeared. I clicked Next and that gave me a list of manufacturers, but Acer was not among them, so I tried the Have Disk button. an "Install From Disk" box appeared and said "Insert the manufacturer's installation disk into the drive selected and click OK. I tried that, inserted the original CD that came with my scanner but then it said "The specified location does not contain information about your hardware. I tried the Browse button and directed it to the dir I unzipped into, but same problem occurred there. It was looking for *.inf files, but there were none there. There was an autorun.inf on the CD, but when I attempted to point it to that, but that also failed.

: : I did view the contents of autorun.inf on the CD, there are 2 of them and they contained the following text:

: : [autorun]

: : [autorun]
: : OPEN=Setup16.EXE

: : Neither one of these files listed nor an autorun.inf exist on the latest mirascan342p software.
: : Fred

: I have encountered the same problem as you and was wondering if you could tell me the solution that you came up with ?

: Kind Regards,

: Brad

I just installed mine...just download the driver from the acer site, then follow directions. Once you unzip, you can look in the folder it created and there is a readme.htm you need to read which tells you exactly what to do in windows 2000 (when looking for the inf file, go to winnt\inf\ and point to epp2k.inf). I had problems at first, so after you're fininshed installing, immediately reboot with the scanner on and then test it out. i had to rerun the setup file again to get it to work, but it's ok now.

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