Re: ScanJet 3300C won't work in Windows ME

Re: ScanJet 3300C won't work in Windows ME


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Posted by Heriberto Rodriguez on August 24, 2001 at 13:19:53:

In Reply to: ScanJet 3300C won't work in Windows ME posted by David Herschberg on March 15, 2001 at 22:46:57:

I had the same problem with my scanner. Every time I would run the precicionscan software, I would freeze at the logo screen and hpprsclt would stop responding. This is how i resolved it.

1. Delete everything from the recycle bin.

2. Delete all your temporary internet files, this can be done from the control panel through internet options.

3. Delete all your tmp files, do this by going to start...search...files or folders and searching for *.tmp files on your hard drive.

4. You have to go to your start menu and delete every item that you have above your programs folder. You don't have to delete it, you can move it to a different folder, as long as there is nothing above the programs folder.

5. Restart your computer.

Your HP software should load up without a problem now. I was critical about this solution because it sounded like the silliest solution I have ever heard of, but i was at the point where i would try anything...and it worked! Good Luck!


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