HP Desk Jet 500C print problems

HP Desk Jet 500C print problems

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Posted by Kenneth H. Bowen on June 26, 2000 at 12:31:51:

I recently had to change the print cartridge in my HP Desk Jet 500C, and I replaced it with a Color Cartridge (HP51625A). My printer will not now print any Microsoft Word Documents or Microsoft Publisher Documents, however it will print all my email. When I change the cartridge to a black ink cartridge (HP51626A), it will then print Microsoft Word Documents, and Microsoft Publisher documents, but not my email. How can I get my printer to use the color cartridge and print all my documents?

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