Panasonic KX-P1150 paper feed problem--HELP!!

Panasonic KX-P1150 paper feed problem--HELP!!

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Posted by Michael J on May 10, 2000 at 23:50:27:

The clear plastic part that holds the paper on the bail rollers will not hold the paper firmly when the paper edge goes through. The paper then lifts up and away from the platen.

I got this printer second hand (for a VERY low price), and I wonder if that part should be spring-loaded or not, to hold the paper down. Tech support was no help. Anyone??

Thanks, in advance.

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