Re: Officejet t series don't run on my windows xp

Re: Officejet t series don't run on my windows xp


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Posted by Mary on January 08, 2003 at 00:40:10:

In Reply to: Officejet t series don't run on my windows xp posted by CREAM on January 04, 2003 at 20:43:51:

See if this link has what you need. They have the download or you can order the CD. The download to update the office jet takes a long time. I have the G85 and was running it on Win 98 and when I recently got a new computer with XP I downloaded the office jet software for XP which took about 3hrs on dial up. Installed it and it didn't work right. Since my office jet is out of warranty I had to pay $25 for one time tech support and they couldn't get it going either, said maybe the file from the HP site was corrupt. They sent me a disk for free and when I used that everything was back to Normal so you might consider ordering the disk instead of trying to download. I think a disk would have cost me $6 or so and instead of paid $25 for tech support that didn't help and they eneded up sending one any way. Just my experience with updating the office jet software so I thought I would pass it along.




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