Re: I need a Philips CDRW 400 series Driver!

Re: I need a Philips CDRW 400 series Driver!


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Posted by Lucas on February 19, 2002 at 12:53:54:

In Reply to: Re: I need a Philips CDRW 400 series Driver! posted by manish on December 19, 2001 at 02:16:52:

I'm looking for thoose drivers for like a year now...Today I went to the Philips Online Chat Helpdesk and what do you know:

AutomaticEscalation
http://www.philipsusa.com/global/b2c/ce/index.jhtml
Please wait for the next available Support Agent.
You will be notified when an agent is available to assist you.
An Agent has arrived to help you!
Joel says, "Thank you for choosing Philips. How can I help you?"
You say, "yes"
You say, "i'm looking for drivers for my CDRW 400"
Joel says, "Internal or external?"
You say, "I tried to find them, can't find them."
You say, "internal"
You say, "the 'gold' one"
Joel says, "What is the model Number?"
You say, "hang on"
You say, "400"
Joel says, "What software does the burner come with?"
You say, "w8"
Joel says, "W8?"
You say, "write 2 cd by philips"
You say, "sorry w8 = wait"

Joel says, "I'm sorry but the PCRW460 is an out of warranty drive for which free
technical support has expired. Troubleshooting is available for a $19.95
charge at our toll free technical help line at 1-888-541-5837
(10AM-11PM Mon-Fri and 1PM-9PM Sat-Sun Eastern time)."

You say, "ok thank you"
Joel says, "Bye"
Your consultation has ended
jsotomayer leaves.



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