help my modem is not installed on windows correctly

help my modem is not installed on windows correctly

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Posted by Sam on February 26, 2005 at 04:16:01:


My operating system is win 98 i have pctel modem i have installed the drivers as specified in the manual. but as i restart the driver gives a message that an unknown error has occurred and exits. when i checked in system properties i traced the error to a file ntkern.vxd. it is as i found a windows driver and is not installed with modem drivers. i manually tried to paste the file in all the system folders and still it doesn't work. please tell how to resolve this problem.
thanks in advance.

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