Missing uninstall file.

Missing uninstall file.


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Posted by Al on April 26, 2002 at 02:54:41:

I'm trying to "uninstall" an HP Multimedia Keyboard and install a Microsoft Natural Pro Keyboard. Each time I use the Control Panel Add/Remove Programs I get a Message that the system cannot find the "Program File/MediaScape/one-touch Multimedia Keyboard\uninst.isu" file to uninstall the HP and the MS Natural Pro won't install because there is another Multimedia program already installed. The file no longer exsists on the system. I've tried using the Application Recovery disk without success. It may not be working due to the fact I upgraded my 98 OS to 98SE. Can anyone tell me how to get this file without doing a full recovery or uninstalling my 98SE upgrade which would probably mess up my Home Network which took 3 weeks to figure out, XP to 98SE with a router in between. HP and MS haven't been very helpful and they want to charge for this help. Paying either of them would not set well.I like the MS Natural Pro and I'll be needing the two USB ports it provides soon. I can use the PS2 connection but not the USB connection. Any help would be appreciated. Thanks in Advance, Al.


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