Re: Maxtor D740X-6L 20 Gb HD Responds Intermittently

Re: Maxtor D740X-6L 20 Gb HD Responds Intermittently

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Posted by Henry on March 11, 2002 at 20:13:43:

In Reply to: Maxtor D740X-6L 20 Gb HD Responds Intermittently posted by Sonny on March 11, 2002 at 03:40:22:

: I'm wondering if anyone out there has had a similar problem as this. I bought a new Maxtor D740X-6L 20Gbyte HD (with standard bearings) and wanted to set it as my primary master drive. I had a lot of problems getting the BIOS to even recognize the HD, but after countless attempts, I was finally able to partition/format the disk and install Windows 98SE. That wasn't the end of my troubles though as subsequent boot-ups failed. I noticed that quite often the drive doesn't even seem to be responding (there's a LED on it that lights up when the HD is spinning), especially on boot-up. When the HD does respond, there doesn't seem to be any rhyme or reason as to why it does other than the fact that whenever it does respond, the HD is NOT screwed into the HD chassis. This fact suggests some sort of electrical or grounding problem although my other HD's don't seem to have this problem. When the HD does respond (usually dangling from the power/IDE cables outside the main tower), it seems to work fine until the next boot-up/chassis-attachment. I've tried using different cables (both power and IDE) as well as trying the HD on another computer, and I seem to get the same results. I don't have any problems with my two other HD's (8 Gb and 40 Gb; I was trying to replace my 8 Gb HD). Another thing I noticed was that when the Maxtor HD did respond, the boot-up sequence took twice as long as that of my 8 Gb HD.

: I'm planning on returning/exchanging the HD, but I would still appreciate some expert opinions on my HD problems.

I think return is right for your new HDD. You did a good job troubleshooting. Your existing HDDs work OK on your PC - practically eliminates your PC. New HDD fails the same way on a different PC - SAME trouble goes with the HDD - must be the HDD.


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