Windows 98 will not shut down or restart

Windows 98 will not shut down or restart

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Posted by Alberto P. Mendez on March 20, 2002 at 08:13:12:

I am having problems with shutting down my system. I purchased a computer from one of those computer shows and I am having a problem shutting or restarting my computer. The system came with a 2.5 gig hard drive.

I wiped the hard drive and fdisk to fat32 then I reformated the drive. I installed Win 98 (full version).

After Win 98 was installed I tried to shut down to turn off the computer. When I click on the start menu then I check either shut down or restart...It seems as if it is going to shut down but then it stays on the Win 98 shutdown screen. The one the says "windows 98 is shutting down". It never reaches the screen "it is okay to shut down your computer". Even when I try to restart,the system locks on that screen. Any help would be greatly appreciated.

Please email me at

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