Re: Fix for IDE Controller error 11 in Windows 2000

Re: Fix for IDE Controller error 11 in Windows 2000

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Posted by Matt on June 30, 2002 at 12:04:16:

In Reply to: Re: Fix for IDE Controller error 11 in Windows 2000 posted by Andrew Beller on May 16, 2002 at 00:44:36:

Hi There,

My computer (Iwill KA266+, Athlon 1.4Ghz 256DDR RAM, and a Maxtor 60GB ATA 100 7200 RPM) will randomly shut itself down and restart. I have noticed that the hard drive name is hosed when I restart and I cannot start Windows 2000 because the hard drive is not recognized. If I unplug the hard drive and restart the PC, then shut down - plug the PC back in, and restart, everything is fine. The hard drive name is no longer jumbled and Windows 2000 loads fine. I thought at first that this was a cooling problem, but that turned out to be a false alarm. I noticed the same parity message and controller error. Figuring this somehow has to do with the hard drive, I loaded the software that Maxtor sends out. Things were fine for a while, but last night the same thing happened.

After reading your entry, I checked my BIOS and it was updated just fine. I only have the one hard drive and one CD-RW drive so I did not need to change the IDE cable situation. What is the Remote Storage Service that you are talking about and how do I disable it? Short of formatting the hard drive and rebuilding, I am out of ideas and sick of this thing stopping right when I need the PC most.

: Hey guys,

: I had the same error on my MSI board, 1700 AMD XP, 512mb Ram, 2 hard drives eache partitioned at 20x20, and Windows 2K Advanced Server.

: I was able to fix this problem. It would seem that alot of the motherboards out there windows 2000 will not support different drive types. I change it so each drive was on its own IDE physical connection, and slaved my CD-DVD off the second drive. I then removed the "Remote Storage Service" This took care of the !@&*^%) errors in Event Viewer:-)

: If you have only one drive, ensure you do NOT have it jumpered to cable selecte and update to the lates IDE drivers from your M-Board manufacturer!

: Kindest Regards,

: Andrew Beller
: Software Engineer

: : same here on my dell inspiron 8000. i've been "living with it" for the past 6 months or so.. recently got my drive rma'd cause diagnostics was showing errors. they sent me a new 40GN to replace my 32GH. i thought this might fix the event log errors, but no such luck. i noticed in device manager that the drive was running in pio mode rather than dma. dell's site doesn't offer any ide controller drivers so i used windows update to get them. the drive now runs in ultra dma mode but the event log errors are STILL there. actually i never used to get the parity error before.. but i am getting it now since i updated the controller drivers. sorry if you thought this was leading somewhere.. in the end i still have those damn event log messages. like you said, it doesn't cause any noticeable problems.. but i still have a bad feeling about it. i love how dell support told you to go back to Me or live with it. they basically tell me the same thing too everytime i email for support. i've also heard that they put the dvd drive on the same ide channel as the hdd.. effectively dropping your ata100 drive down to ata33 level (if this is true). such is life..

: : by the way.. i think i'm gonna try disable write cache on the drive to see if this helps.

: :
: : : I get the same error on my dell inspiron 8000 but everything works fine, I called dell and they told me to take it back to windows me or live with it, the dell diagnostics disk test everything with a passing grade, and as with the other post it hasn't alwasy been there it just started doing it ????

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