Re: Toshiba Tecra S1 has Slow Audio Playback
Re: Toshiba Tecra S1 has Slow Audio Playback
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Posted by Billy DeWolf on October 24, 2004 at 13:40:12:
In Reply to: Re: Toshiba Tecra S1 has Slow Audio Playback posted by Lucky Suerte on September 04, 2004 at 02:19:30:
: Me too; anybody hear anything? I am running XP Professional SP2
: : yeah i'm having the same problem...i find it quite starnge that toshiba doesn't mention that problem nowhere...go see this link for my problem
: : http://www.usenews.org/group/comp.sys.laptops/message-349975.html
: : The Toshiba Tecra S1 No Audio/Sound Problem: Full Details & Request For Help
: : [comp.sys.laptops]
: : Subject: The Toshiba Tecra S1 No Audio/Sound Problem: Full Details & Request For Help
: : From: Doctor S
: : Newsgroups: microsoft.public.windowsxp.music, comp.sys.laptops, microsoft.public.windowsxp.general, microsoft.public.windowsxp.help_and_support, japan.comp.toshiba
: : Date: Mar 11 2004 00:18:52
: : (Please excuse the cross-posting: I have posted to every forum I have ever
: : found an instance of this issue mentioned in an effort to tie everything
: : together).
: : I am hoping someone out there has resolved the following audio issue with
: : the Toshiba Tecra S1 laptop.
: : Multiple instances of the problem have been posted across the web and I have
: : referenced five of these below.
: : SYMPTOMS:
: : Audio is working fine, then:
: : 1. 'Slow' sound (like a tape played half speed or with flat batteries) from
: : system speakers and from headphones via headphone jack.
: : 2. This is for sound produced by any application: WMP, MusicMatch,
: : RealPlayer, Windows start-up and shutdown, PowerDVD - anything!
: : 3. The sound source can be a .wav, .mp3, realmedia, traditional music CD or
: : a DVD - anything!
: : 4. Eventually no sound at all comes from system speakers or from headphones
: : via headphone jack.
: : 5. However, if one 'jiggles' the headphone plug in the headphone jack, sound
: : (still 'slowed') comes from headphones or system speakers but sound is one
: : channel only (i.e. not stereo). This is hard to maintain as one must hold
: : the headphone plug with pressure and jiggle it about in order to make this
: : happen.
: : See the five referenced posts below for other descriptions of these
: : symptoms.
: : FIX ATTEMPTS:
: : .. I have uninstalled/reinstalled drivers and devices (CD Drive/Modem/Sound
: : Card).
: : .. I run Win XP OS.
: : .. I have booted with all services disabled.
: : .. I have run the DirectX diagnostics and disabled acceleration.
: : .. I have made sure I have not accidentally tripped Win Media Player's
: : 'speed' setting.
: : .. I am running the latest Toshiba Tecra S1 BIOS.
: : .. I am using the latest sound card driver and have uninstalled/reinstalled
: : the driver.
: : .. No warning triangles in Device Manager "device is working"
: : .. Every other aspect of the Tecra S1 is working fine.
: : TOSHIBA?
: : US have no mention of this issue on their site.
: : Toshiba Australia have told me by phone that, irrespective of the multiple
: : instances of this unique error, they deny any problems of this kind with the
: : Tecra S1.
: : ANYONE KNOW MORE?
: : Obi Wan, Yoda, The One, Anyone? Has anyone resolved this issue?
: : Please let us all know via these forums.
: : Fingers crossed! :-)
: : Dr. S.
: : Here are multiple instances of Toshiba Tecra S1 owners experiencing exactly
: : the same symptoms. Each complaint is clearly just a different way of
: : describing the above symptoms.
: : ---- INSTANCE 1 ----
: : From: Nick (email@example.com)
: : Subject: Slow Audio Playback
: : Newsgroups: microsoft.public.windowsxp.music
: : Date: 2003-12-01 06:00:28 PST
: : I have a Toshiba Tecra S1 with XP Pro. The laptop is
: : playing all audio too slowly. This includes MP3s on the
: : hard drive, CDs, DVDs & streaming, and it happens on
: : whatever media player I use. Strangely enough, it only
: : happens about 80% of the time, and occasionaly works OK.
: : Toshiba don't have a clue, and I have updated the sound
: : card drivers and de/reinstalled the media players, but it
: : still has the problem. Anyone got any ideas?
: : The audio is playing as if it were a tape player that was
: : low on batteries, so al voices sound much lower than they
: : really are!
: : Thanks,
: : Nick.
: : INSTANCE 1 LINK:
: : http://groups.google.com.au/groups?q=tecra+s1+audio&hl=en&lr=&ie=UTF-8&oe=UTF-8&edition=au&selm=084b01c3b813%2450f70040%
: : 24a301280a%40phx.gbl&rnum=2
: : ---- INSTANCE 2 ----
: : From: Sharyn (firstname.lastname@example.org)
: : Subject: Audio has stopped working
: : Newsgroups: microsoft.public.windowsxp.configuration_manage,
: : microsoft.public.windowsxp.general
: : Date: 2003-12-30 19:10:19 PST
: : I have a Toshiba Tecra S1 laptop running XP. It has a
: : built in SoundMax device with a driver dated Nov 2002. I
: : have just loaded DirectX 9.0b.
: : The sound was working fine after the installation of the
: : DirectX update, however it suddenly stopped working (may
: : have been after a reboot).
: : There is now NO sound (system or otherwise) from the
: : laptop, however all diagnostics and testing and device
: : checks show that everything is working ok and I get no
: : errors anywhere indicating that anything is wrong.
: : All help appreciated.
: : Thanks, Sharyn
: : INSTANCE 2 LINK:
: : http://groups.google.com.au/groups?hl=en&lr=&ie=UTF-8&oe=UTF-
: : 8&edition=au&threadm=050301c3cf50%2480ec77e0%24a501280a%40phx.gbl&rnum=5&pre
: : v=/groups%3Fq%3Dtecra%2Bs1%2Baudio%26hl%3Den
: : %26lr%3D%26ie%3DUTF-8%26oe%3DUTF-
: : 8%26edition%3Dau%26selm%3D050301c3cf50%252480ec77e0%2524a501280a%2540phx.gbl
: : %26rnum%3D5
: : ---- INSTANCE 3 -----
: : "Sound Card sucks" 20-Nov-2003 09:21:13 AM
: : Cons: Sound card is crappy. Sound cards have bugged out. No sound unless
: : headphones or speakers plugged in, and half the sound comes out at best.
: : INSTANCE 3 LINK:
: : http://reviews-zdnet.com.com/Toshiba_Tecra_S1/4852-3121_16-21063848.html
: : ---- INSTANCE 4 -----
: : "toshiba laptop music slows down by half" 2004-02-10 23:28:17 PST
: : Dear all,
: : I need some advice on this. I have a Toshiba Tecra 1.5 GHz, 512 Mb.
: : Recently the sound/music is playing up in that:
: : 1) with the fist boot up, every bit of sound/music slows down by half.
: : Kylie Minogue sounds like Frank Sinatra.
: : 2) But with a reboot, the sound playback speed returns to normal!
: : However, this happy state of things didn't last. Now the sound/music
: : just stays half speed."
: : INSTANCE 4 LINK:
: : http://groups.google.com.au/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&edition=au&selm=c3d411f.0402102328.7d08f582%40posting.goo
: : gle.com
: : ---- INSTANCE 5 ----
: : "All sounds slow on Tecra S1" 2004-01-13 09:50:55 PST
: : "I guess this is more a software issue but I haven't come across it on
: : any other machine, ever. When I reboot and sometimes on a cold boot, all
: : sounds are slow on the machine. That is, music, voice (on VoIP phone),
: : windows bootup music, videos etc all play around half speed.
: : A shut down and reboot usually fixes it but I haven't been able to
: : figure out the problem. I have the latest BIOS and all the latest
: : drivers. Am running XP Pro that came with the machine.
: : Anyone got any ideas?"
: : INSTANCE 5 LINK:
: : http://groups.google.com.au/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&edition=au&threadm=ObZMb.10585%24ZuL1.7702%40twister01.bl
: : oor.is.net.cable.rogers.com&rnum=1&prev=/groups%3Fq%3Dtecra%2Bs1%2Bno%2Baudi
: : o%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-
: : 8%26edition%3Dau%26selm%3DObZMb.10585%2524ZuL1.7702%2540twister01.bloor.is.n
: : et.cable.rogers.com%26rnum%3D1
This is what I did to repair the problem.
I remembered that I had downloaded DVIX player and installed it recently. When I uninstalled the player and rebooted my sound playback went to normal. I had also reloaded the Sound Max driver as well. Hope this helps.
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