Re: PANASONIC CF-71 TOUGHBOOK IS DEAD AFTER BIOS UPDATE

Re: PANASONIC CF-71 TOUGHBOOK IS DEAD AFTER BIOS UPDATE


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Posted by Luis Camacho on October 25, 2001 at 19:39:52:

In Reply to: PANASONIC CF-71 TOUGHBOOK IS DEAD AFTER BIOS UPDATE posted by Emmaneul Okyere on June 23, 2001 at 13:54:16:

: I recently downloaded the file "71m4b13a.exe" from the panasonic website, specifically http://www.panasonic.com/computer/notebook/html/04b1.asp, and after running the upgrade on my CF-71, the notebook is completely gone dead.

: Nothing happens when you switch the machine on. The BIOS is completely dead.

: Has anyone faced this situation and is there anyway at all of salvaging the machine's current condition.

: Thank you very much.


It depends on your machine model #. I work for Panasonic's helpdesk and the problem is caused by installing the wrong bios on your computer.

The CF-71 has several models and if your model was the CF-71MYCKDAM, Then you downloaded the right Bios and we at Panasonic can assist you. If, however, your model is anything but that one, then the wrong bios was installed and your bios is, consequently, dead. You will need to Call Panasonic's Help desk and we will give you instructions.

I hope that helps
Luis


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